Terms of Use

Welcome to Sajjiva.com. By accessing or using this website, you agree to comply with and be bound by the following Terms of Use. Please read these terms carefully before using our website or making a purchase.

If you visit or shop at Sajjiva.com, you accept these terms and conditions. When you use any current or future services provided by Sajjiva, you will also be subject to the applicable policies, guidelines, and conditions associated with those services.

Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your visit to Sajjiva.com and explains how we collect, use, and protect your personal information.

Electronic Communications

When you visit Sajjiva.com or communicate with us via email or other digital channels, you are communicating with us electronically. By doing so, you consent to receive communications from us electronically. These communications may include emails, notices posted on the website, or other digital correspondence.

You agree that such communications satisfy any legal requirement that these communications be in writing.

Intellectual Property

All content on this website, including text, graphics, logos, product images, design elements, icons, videos, downloads, and software, is the property of Sajjiva or its content suppliers and is protected by applicable intellectual property laws.

The compilation of all content on this site is the exclusive property of Sajjiva.

Unauthorized reproduction, duplication, distribution, or commercial use of any content from this website is strictly prohibited without written consent from Sajjiva.

Site Access

Sajjiva grants you a limited license to access and make personal use of this website. This license does not include:

• Downloading or modifying any part of the website

• Commercial use of website content

• Copying product listings, descriptions, or pricing

• Use of data mining tools, robots, or automated data extraction tools

This website or any portion of it may not be reproduced, copied, or exploited for any commercial purpose without prior written permission from Sajjiva.

You may create a hyperlink to the homepage of Sajjiva.com provided that the link does not portray Sajjiva or its products in a misleading, defamatory, or offensive manner.

Your Account

If you create an account on Sajjiva.com, you are responsible for maintaining the confidentiality of your account credentials and for restricting access to your device.

You agree to accept responsibility for all activities that occur under your account. Sajjiva reserves the right to refuse service, terminate accounts, or cancel orders at its discretion.

Reviews, Comments & User Content

Visitors may post reviews, comments, suggestions, or other content, provided that the content:

• Is not illegal, abusive, or defamatory

• Does not violate intellectual property rights

• Does not contain harmful software or spam

Sajjiva reserves the right to remove or edit such content but is not obligated to review all submissions.

By submitting content to Sajjiva, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and display that content in connection with our website and marketing activities.

Product Descriptions

We strive to ensure that all product descriptions and information on our website are accurate. However, we do not guarantee that all product descriptions, images, or other content are completely error-free.

If a product offered by Sajjiva is not as described, your sole remedy is to return it in unused condition according to our return policy.

Pricing

All prices listed on Sajjiva.com are displayed in Indian Rupees (INR) unless stated otherwise.

While we make every effort to ensure accurate pricing, errors may occasionally occur. In such cases, we reserve the right to cancel or refuse orders placed for incorrectly priced products.

If a pricing error is discovered after your order has been placed, we will inform you and provide the option to reconfirm or cancel your order.

Shipping

Sajjiva offers shipping services both within India and internationally.

Estimated delivery timelines may vary depending on product availability, customization requirements, shipping destination, and logistics partners.

Delivery timelines are estimates and may be affected by circumstances beyond our control such as weather conditions, customs processing, or transportation delays.

Duties and Taxes

For international orders, customs duties, taxes, and import fees may be applicable depending on the destination country.

These charges are determined by local customs authorities and are the responsibility of the customer.

Sajjiva is not responsible for delays or non-delivery due to unpaid duties or customs charges.

Returns, Exchanges & Refunds

We want you to be satisfied with your purchase. If you receive a product that is defective, damaged, or incorrect, please contact us within the specified return window.

Products must be returned unused, in original condition, with all tags and packaging intact.

Refunds will be processed according to our Return & Exchange Policy.

Certain items such as customized or discounted products may not be eligible for returns or refunds.

Product Characteristics

Many Sajjiva products are handcrafted using traditional techniques and natural materials.

Slight variations in color, texture, embroidery, or finish are natural characteristics of handmade garments and should not be considered defects.

Colour Disclaimer

We make every effort to display product colours accurately. However, colours may appear slightly different depending on your device screen, display settings, or lighting conditions.

Disclaimer of Warranties

This website and its contents are provided on an “as is” and “as available” basis.

Sajjiva makes no warranties or representations regarding the accuracy, reliability, or availability of the website or its content.

Your use of the website is at your own risk.

Limitation of Liability

Sajjiva will not be liable for any damages arising from the use of this website, including but not limited to direct, indirect, incidental, or consequential damages.

Indemnification

You agree to indemnify and hold harmless Sajjiva, its directors, employees, affiliates, and partners from any claims, liabilities, damages, or expenses arising from your use of the website or violation of these Terms of Use.

Governing Law

These Terms of Use shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall fall under the jurisdiction of the courts of [City], India.

Changes to Terms

Sajjiva reserves the right to update or modify these Terms of Use at any time without prior notice. Changes will be effective immediately upon posting on the website.

Contact Us

For any questions regarding these Terms of Use, please contact us at:

Sajjiva

Customer Care: support@sajjiva.com

Website: www.sajjiva.com